Office Hours:
Monday - Friday, 8:30am - 5:00pm

Mailing Address:
Center for Public Service
Alcee Fortier Hall
6823 St. Charles Avenue
New Orleans, LA 70118

Phone: 504-862-8060
Fax: 504-862-8061


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Information for Students

Service Learning Assistants (SLA) are paid student leaders who help coordinate and support service learning courses at Tulane. SLAs are typically assigned to support 2-3 service learning courses per semester, supporting faculty, students and community partners with planning, presentations, orientations, reflections and logistics.

Mission of the Service Learning Assistants Program

The Service Learning Assistants program recruits, trains, and empowers exceptional student-leaders to help build the capacity of the Center for Public Service to ensure that every student has the opportunity to participate in transformative, meaningful and reciprocal Service Learning.

Goals of the SLA Program

  1. Transform service learning at Tulane University
  2. Empower SLAs to become leaders in social change

What Students Will Gain as Service Learning Assistants

  • A network of supportive peers who share a commitment to community engagement.
  • Mentoring relationships with a Tulane faculty members and CPS staff.
  • An enhanced understanding of leadership, civic engagement, and community development.
  • Professional development through workshops and individual coaching, based on personal and group interest.
  • Access to resources to shape and inform innovative campus programming related to service and engagement
  • Professional experience relevant to a wide range of fields, specifically in areas such as; project management,
    communications, public speaking, facilitation, community building, evaluation, program design, organization, time management, technology skills and more.

Expectations and Commitment of Service Learning Assistants

Service Learning Assistants work approximately 12 hours a week based on individual schedules and course assignments. Those hours include:

  • 4-5 hours supporting service learning courses (through presentations, orientations, leading trips, meeting with students, faculty and partners, etc.)
  • 4-5 hours spent at the Center for Public Service for office hours which may include meetings with students, meeting with course coordinators,
    developing special projects and programs and more.
  • 1 ½ hour weekly leadership development training.

Typical SLA duties and responsibilities include:

  • Delivering presentations to communicate the purpose, logistics and context of service-learning.
  • Leading in-class and on-site orientations with the community partner.
  • Assistance with the coordination of student placements.
  • Ongoing problem-solving, mentoring and logistical support for student peers.
  • Collection and documentation of relevant service learning course documents (acknowledgement forms, timesheets, etc.)
  • Assistance with planning and facilitating reflection activities.
  • Analysis of community partner, student, and faculty mid and end of semester evaluations.

SLAs do not enroll in the class they are supporting; availability to visit the class a few times over the semester is ideal but not required. Duties and responsibilities may vary according to course needs, special projects, student strengths and strategic priorities.


The program is open to Tulane undergraduate students. Candidates must be nominated using this nomination form by either a faculty member, staff, peer or through a self-nomination.

Students who wish to participate must:

  1. be in good standing;
  2. submit a complete and accurate resume and application; and
  3. have completed the first tier of the public service graduation requirement or demonstrate experience in service learning or community service.
  4. be willing to commit to a full-semester of training and to stay with the program until graduation.

Both work-study and non-work-study positions are available.


New SLA Orientation: SLAs spend their first semester in the work study position in training and shadowing. This time period is designed to assist SLAs in understanding their roles and responsibilities relative to service learning coordination as an understanding of the programs and services that the Center has to offer. This first semester provides a foundational sense of group identity, shared strengths, and common goals between the SLAs and the course coordinators.

Weekly Leadership Trainings:

In addition to their work responsibilities, all SLAs are expected to participate in weekly leadership development workshops comprised of four unique modules: Leadership, Professional Development, Diversity and Inclusion, and Community Building.


The SLA Program’s leadership development model is designed in alignment with TULeads’ learning outcomes and the Social Change Leadership Development Model widely used at universities and colleges across the country.

Center for Public Service, Tulane University, New Orleans, LA 70118 504-862-8060