Customer Service

Information needed on an IT for an event appears below. Please put events in separate buildings on separate ITs.

Please notify Facilities of your needs as early as possible (a minimum of one week) before an event so we can schedule employees to work and adjust other plans to accommodate you. Many Facilities employees work 6:00 to 2:00, 6:30 to 2:30, or 7:00 to 3:00, so if we learn of an event at 4:00 p.m., we often cannot make arrangements until the next day. We realize the department sometimes doesn't learn of events until the last minute, but the sooner we know of an event, the better service we can provide.

Name or Type of event

e.g., Better Than Ezra Concert

        Ring Ceremony

Location of event

e.g., Newcomb Art – Freeman Auditorium

One building per IT please.

LBC Quad

Date of event

Time of event

Start time

End time

Services as needed

Electrician and soundman

Setup time, end time, electrical needs

Sound equipment – microphones, podium

Plants, palm trees



Quantity and length (6 ft or 8 ft), tablecloths or skirts


Quantity, specify if special chairs needed

Trash cans

Recycle bins

Plastic bottles and aluminum cans


Start time and end time

Expected duties

Example: Maintain bathrooms, clean up after event

Outside events

Trash cans

Recycle bins for plastic bottles and aluminum cans

Electrical hookups

Grounds cleanup

Contact person

Name and phone numbers

For any questions, please contact the Customer Service Desk at 865-5445, option 3 (x2727).


Grounds charges only for the cost of labor and materials used. For outside events, Grounds can

  • treat for ants
  • provide garbage cans
  • clean up afterwards

    Heavy equipment: Grounds works with Public Safety to barricade the event site so heavy vehicles don’t drive off paved areas and damage underground utilities like steam lines, chilled water lines, and sprinkler systems.

    Driving stakes for tents: Notify Facilities if stakes will be driven into the ground so we can check the location and prevent damage to underground utilities.

    Indoor Event Services: Grounds can supply rented plants. If you prefer, you can arrange directly for the rental of plants. While we do not endorse specific vendors, one local contact is The Plant Gallery (504-488‑8887)
    Typical rental costs are:

2-3 ft. Plants

Spathifillum (Peace Lily), Arbocola, Croton, Ficus


4-5 ft. Plants

Areca palms, Ficus.


6-7 ft. Plants

Areca palms, Ficus


Delivery fee


Pickup fee



Heating, Ventilation, and Cooling

Again, early notification of the event helps the Energy Manager schedule utilities.

Support Services

Advance notice (1 week if possible) allows time to bring in temporary labor, if necessary. Support Services has some tables readily available for rental; chairs and additional tables must be rented, delivered, and picked up from a vendor.

Tables (specify 6' or 8')   $8.00
Chairs                                $2.00
Tablecloths                     $18.00
Table skirts                     $19.50
Flags                                $50.00
Labor, 1 hour                  $24.00
Note:  Labor for any event after 2:30 p.m. or on a weekend will be billed at the overtime rate of $36.00.

(For tables inside the LBC, McAlister, Rogers Memorial Chapel, first contact the LBC Administration Office).


UGL_UNICCO also requested early notification of events so employees can rearrange their schedules and so normal cleaning plans are not disrupted.


Facilities Services, New Orleans, LA 70118 504-865-5441