To meet the health and wellness needs of all campus community members, Campus Health provides a variety of programs and services specifically for the LGBTQIA community. Whether you are interested in primary care, preventative health services, or are looking for general health and wellness information, our staff of Physicians, Nurse Practitioners, Therapists, Health Educators, and other health professionals are ready to help.
We invite you to talk openly and honestly with Campus Health staff. When you call to make an appointment, the patient representative will ask questions to help match you with a clinician that will best meet your needs. The representative will ask you questions that will help us match you with a clinician and ensure that you will have enough time during your visit to get your needs met. We hope you will feel comfortable to disclose enough information to our appointment schedulers so they can best help you. We do our best to use preferred names and pronouns; if we make a mistake feel free to correct us.
It may be helpful to prep a little by writing down questions and bringing them to your visit. Stop by the O to get a "Q Card," which has a space where you can circle or write-in your gender and sexual identities and write your health concern, if that would make you feel more comfortable. There is also information on the card about LGBTQIA health issues, although all clinicians and providers at the Student Health Center, Counseling and Psychological Services (CAPS), and The Center for Wellness and Health Promotion (theWELL) are all trained and knowledgeable about LGBTQIA issues. During your visit, you may be asked questions that could be hard to discuss, so please prepare in advance to answer questions that are relevant to your reason for visit. This may include your family health history and your own health history and behaviors including use of alcohol, tobacco and other drugs, sexual behavior, and domestic violence. Lots of people get nervous and their minds go blank in healthcare situations, so it is often helpful to prep a little. You can make the best use of your time by writing down questions and bringing them to your visit. The clinician's request for sensitive information is part of the experience for all patients/students when establishing a professional working relationship, regardless of an individual's sexual orientation/gender identity, in order to provide the best services and care for each person.
In order to provide the best services and care for each person, expect that the clinician will request sensitive information (such as family health history, your own health history and behaviors including use of alcohol, tobacco, and other drugs, sexual behavior, and domestic violence), regardless of the individual's sexual orientation or gender identity, to establish a comprehensive and professional working relationship.
Maintaining copies of your health information is a positive self-care practice, and a good way to take ownership of your body, health, and health care. Keep a record of what happened at each visit plus anything on which you want to follow up.
We hope that you have a good experience when you come to any of the locations Campus Health locations (The Student Health Center, CAPS, or theWELL). We invite you to tell us about your experience because your feedback helps us determine ways to improve our services and procedures. The more specific you are, the better we will be able to assist with the problem. If you choose to include your name and a means to contact you, we will follow up with you. You can provide feedback online; your feedback will only be shared with appropriate staff.
"We invite you to talk openly and honestly with Campus Health staff. Please let us know your preferred name and pronouns; if we make a mistake, please feel free to correct us. All Campus Health services are confidential by law."
For billing and reimbursement, it is important to understand that your selection of sex in the medical record needs to agree with the sex the payer (e.g. health insurance) has on file in order to avoid claim rejections. If you are confused about this process, please ask your provider to clarify what is on file to ensure more effective insurance coverage.
Our electronic medical record system has a place in your file to note your "sex," "gender identity" (includes: male, female, ...?) If you think it would be helpful to have these categories appropriately noted in your file, please ask the scheduler that makes your appointment or your provider during your session.
The Student Health Center can initiate hormone therapy and provide medical management for patients on stable hormone regimens. This is a specialty service that is offered to undergraduate and graduate students.
Single-stall, gender-neutral lockable restrooms are located in all of the hallways on the first and second floors of the Health Center.
Tulane University Student Health Services provide quality primary healthcare and wellness services to all individuals, respecting diverse gender identifications and sexual practices. The staff provides non-judgmental care, protecting your rights and privacy in delivering health services. Clinics are located uptown and downtown and offer specialized services for stress management, psychiatry, substance issues, and men, women, and trans health, including hormone therapy or medical management of hormone regimens. The Student Health Center can also make referrals to specialists who have experience with trans and gender non-conforming patients. The Student Health Center hosts a Gender and Sexuality Health Clinic once a week. There are all-gender restrooms in the hallways of the first and second floors of the Center. All members of the LGBTQIA community, especially trans and gender non-conforming individuals, can expect high quality care from the Student Health Center.
Counseling and Psychological Services (CAPS) is a supportive, safe space for students of all genders and sexual identities. Whether you are questioning, exploring, or identify as transgender, non-binary, genderqueer, gender fluid, or LGBTQIA, CAPS is dedicated to providing you with high quality, confidential mental health services. Many students at Tulane, at some point during their college experience, feel anxious, depressed, confused, or overwhelmed. Help may come from a variety of people, but in some cases, it is useful to have the guidance of a trained professional. Counseling is a process that can help people identify more effective strategies both to cope with difficult situations and to achieve their goals. While some people who seek counseling have chronic emotional difficulties, most are dealing with ordinary life events and are simply in need of an objective listener -- someone who doesn't judge and who can help them see new alternatives. Individual counseling is a collaborative effort between you and your counselor, who will offer an open, supportive, and confidential environment for you to address the issues that are concerning you. To schedule an appointment, call 504-314-2277 or 504-865-5255 ext. 7. You can also walk into CAPS at any time, which is located in the Science and Engineering Lab, Building #14 from 8:30-5pm, Mon-Fri.
Counseling and Psychological Services (CAPS) and the Office for Gender & Sexual Diversity (OGSD) are proud to announce a new discussion group for those with diverse gender identities and expressions. Sessions are free and students may drop in and out as their schedules allow throughout the semester. To find out when Spectrum meets this or next semester, click here or call (504) 314-2277.
For many, sexual intimacy is a significant aspect of one's health and well-being. As such, theWELL trains peer health educators who will come speak to your dorm, student organization, Greek organization, or friend group about safe sex and healthy sexual relationships. theWELL also offers free condoms, dental dams, and other safer sex materials, as well as HIV testing. theWELL offers free STI testing (chlamydia, gonorrhea, and HIV) that is offered through the Student Health Center (see Get Yourself Tested (GYT) below). theWELL also provides inclusive health promotion information and resources to students including educational workshops and special events including the Ms. Paul Tulane and Mr. Sophie Newcomb Drag Show.
theWELL provides free internal condoms, external condoms, dental dams, and lube. Larger quantities of supplies can be ordered through our online system; supplies can also be picked up at theWELL (under Reily), the Student Health Center, on most Residential Hall floors (ask your RA), the O, the Mosaic Lounge, and other locations on campus. We are happy to supply condoms for your hall/floor/friend/house/student organization. The condom brands we carry change over time due to cost and availability. We offer a variety of sizes, colors, textures, shapes, tastes, and brands. All condoms in the United States that are FDA approved are equally effective against pregnancy and STIs. The internal condom is very similar to an external condom. However, it is larger to form to the shape of the vagina and is put into the vagina, instead of onto the penis. It has a plastic ring at the tip, used to help the internal condom stay in place during intercourse. Dental dams are rectangles of latex used during oral sex -- both oral-anal and oral-vaginal. They help protect the individual giving oral sex from STIs that the receiver might have, and vice versa. Place your order through our online ordering system. If you're interested in hosting a program or attending a class on using condoms correctly, submit an educational program request.
Tulane University Peer Health Educators (TUPHEs) are a dedicated and fun group of students here to help other students by putting on fun health-related programs and providing in-office services relevant to your life. Every TUPHE is a Bacchus Network Certified Peer Health Educator, so they've got the training they need to help you make smarter health decisions. There's no health topic that's off-limits for them, you name it -- sex, tobacco, alcohol, drugs, nutrition -- they can tell you what they know! To learn more about them, or how to become one, contact theWELL at email@example.com or call (504) 314-7400.
Sexually transmitted infection (STI) testing is available through the Student Health Center. Get Yourself Tested (GYT) is offered every Friday afternoon during the school year and includes HIV, chlamydia, and gonorrhea testing. You will meet with a Peer Health Educator who will explain the visit and answer any sexual health questions, give a sample of oral fluid for the HIV test, leave a urine sample for chlamydia and gonorrhea (which will return in 5-10 days), and receive the results of your HIV test. For other STI's, it is important to consult with your healthcare provider to determine which tests would be most appropriate for your situation. For complete STI Testing, men should make an appointment in the Men's Health Clinic and women should schedule the Women's Health Clinic. Trans identified students can register for the Trans Health Clinic or the Gender and Sexuality Health Clinic, but they will also be treated with respect at either the Men's or Women's clinic. If you have a sore or something unusual present, please let them know that when you call so that they can schedule you as soon as possible.
Division of Student Affairs, Tulane University, New Orleans, LA 70118 504-314-2188 firstname.lastname@example.org