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Technical Support and Network Operations Center
 
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Tulane Technology

If you are experiencing problems with technology on campus, please contact the Technical Support and Network Operations Center by phone at 504-862-8888, by e-mail at help@tulane.edu, or online at http://support.ts.tulane.edu.

 

Support Center Top 5

     

Password Maintenance

Forgotten, New, and Resets
https://password.tulane.edu



     

Set up a Wireless Device

Eduroam for Students, Faculty and Staff
TulaneGuest for visitors



     

myTulane and Blackboard

Go to myTulane
Learn about myTulane



     

Security Software

Download free anti-virus software
(login required, then keyword search for McAfee)



     

Gibson Access

http://gibson.tulane.edu



Get Tech Help on Move In Weekend

Posted: 09 Aug 2016

Got technology questions? Technology services staff will be on hand during Move In Weekend Friday, August 26 - Sunday, August 28 to help students with anti-virus installation, passwords, Office 365, WaveMail, OpenDNS and any other campus technology questions that may come up. 

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Windows 10 Fully Supported

Posted: 28 Jul 2016

Windows 10 has been tested with University systems and encryption software and is fully supported. You can find useful information about using Windows 10 at Tulane in the Knowledge Base at http://support.tulane.edu.

...more


Turning Point Version 5 has been retired

Posted: 13 Jun 2016

Turning Technologies audience response and polling solution has discontinued support for Turning Point 5 as of June 1, 2016. Consequently, Tulane support for this service has also ended. At this time, customers will need to upgrade their software to Turning Point Cloud and create a Turning Account. The existing clickers will still work with Turning Point Cloud, and in addition, mobile devices and computers can also be used with the existing user license.

...more


Tech Tips for Hurricane Season - 2016

Posted: 01 Jun 2016

Each year we update Technology Tips for Hurricane Season - a collection of helpful tips to keep your devices functioning in the event of a power outage during hurricane events.

...more


 Need Support?

    

Via Instant Answers
Online Knowledgebase

Via Phone
Uptown
: (504) 862-8888 or ext. 2-8888
Downtown: (504) 988-8888 or ext. 8-8888

Via E-mail
help@tulane.edu

Via Live Chat and Online Request
https://tulane.service-now.com/

 

Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 504-862-8888 -- help@tulane.edu