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Technical Support and Network Operations Center
 
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Tulane Technology

If you are experiencing problems with technology on campus, please contact the Technical Support and Network Operations Center by phone at 504-862-8888, by e-mail at help@tulane.edu, or online at http://support.ts.tulane.edu.

 

Support Center Top 5

     

Password Maintenance

Forgotten, New, and Resets
https://password.tulane.edu



     

Set up a Wireless Device

Eduroam for Students, Faculty and Staff
TulaneGuest for visitors



     

myTulane and Blackboard

Go to myTulane
Learn about myTulane



     

Security Software

Download free anti-virus software
(login required, then keyword search for McAfee)



     

Gibson Access

http://gibson.tulane.edu



Turning Point Version 5 has been retired

Posted: 13 Jun 2016

Turning Technologies audience response and polling solution has discontinued support for Turning Point 5 as of June 1, 2016. Consequently, Tulane support for this service has also ended. At this time, customers will need to upgrade their software to Turning Point Cloud and create a Turning Account. The existing clickers will still work with Turning Point Cloud, and in addition, mobile devices and computers can also be used with the existing user license.

...more


Tech Tips for Hurricane Season - 2016

Posted: 01 Jun 2016

Each year we update Technology Tips for Hurricane Season - a collection of helpful tips to keep your devices functioning in the event of a power outage during hurricane events.

...more


Technology Keeps Police Officers Mobile Throughout Campus

Posted: 06 May 2016

How does information technology help prevent crime and assist in keeping the Tulane campus safe?

...more


Learning Management System Focus Groups for Faculty and Students

Posted: 17 Mar 2016

We'd like feedback regarding your experiences and expectations for the Learning Management System. Join us at either of two focus group sessions:

...more


 Need Support?

    

Via Instant Answers
Online Knowledgebase

Via Phone
Uptown
: (504) 862-8888 or ext. 2-8888
Downtown: (504) 988-8888 or ext. 8-8888

Via E-mail
help@tulane.edu

Via Live Chat and Online Request
https://tulane.service-now.com/

 

Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 504-862-8888 -- help@tulane.edu