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Technical Support and Network Operations Center
Tulane Technology

If you are experiencing problems with technology on campus, please contact the Technical Support and Network Operations Center by phone at 504-862-8888, by e-mail at, or online at


Support Center Top 5


Password Maintenance

Forgotten, New, and Resets


Set up a Wireless Device

Eduroam for Students, Faculty and Staff
TulaneGuest for visitors


myTulane and Blackboard

Go to myTulane
Learn about myTulane


Security Software

Download free anti-virus software
(login required, then keyword search for McAfee)


Gibson Access

Protect yourself against hackers, phishing and malware

Posted: 31 Aug 2016

The Tulane audience represents a valuable target for hackers. Access to intellectual property, social security numbers, and credit card data make Tulane affiliates especially attractive to computer criminals. As we head into a new semester, we want to remind you to be diligent about safe computing and guard against phishing attacks.


Get Tech Help on Move In Weekend

Posted: 09 Aug 2016

Got technology questions? Technology services staff will be on hand during Move In Weekend Friday, August 26 - Sunday, August 28 to help students with anti-virus installation, passwords, Office 365, WaveMail, OpenDNS and any other campus technology questions that may come up. 


Windows 10 Fully Supported

Posted: 28 Jul 2016

Windows 10 has been tested with University systems and encryption software and is fully supported. You can find useful information about using Windows 10 at Tulane in the Knowledge Base at


Turning Point Version 5 has been retired

Posted: 13 Jun 2016

Turning Technologies audience response and polling solution has discontinued support for Turning Point 5 as of June 1, 2016. Consequently, Tulane support for this service has also ended. At this time, customers will need to upgrade their software to Turning Point Cloud and create a Turning Account. The existing clickers will still work with Turning Point Cloud, and in addition, mobile devices and computers can also be used with the existing user license.


 Need Support?


Via Instant Answers
Online Knowledgebase

Via Phone
: (504) 862-8888 or ext. 2-8888
Downtown: (504) 988-8888 or ext. 8-8888

Via E-mail

Via Live Chat and Online Request


Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 504-862-8888 --