Please join us in a fond farewell and congratulations to Allie Hopkins, Director of the Technology Support Network Operations Center. Allie joined Technology Services in 2012. Her many accomplishments include in-sourcing Technical Support, establishing the TSNOC and the dedicated team of technical support analysts and managing the development of the Service Catalog, an online application for ordering services, accounts and training from Technology Services.
Allie will be joining Google as the Manager of Data Center Operations in Council Bluffs, Iowa, and will be sorely missed by us all.
Pictured here: Allie Hopkins (front and center) Left to right: Members of the TSNOC and Onsite Support Teams: Matthew Shackelford, Quentin Ward, Carrie Fisher, Frank Batchen, Delvin Dumas, Shane Richards, Douglas Duckworth
Technology Services, Tulane University, New Orleans, LA 70118 -- TSNOC: 504-862-8888 -- email@example.com