Emergency & After Hours
For an appointment call 504-865-5255 during business hours (typically 8:30 am-5:00 pm at most locations, some holidays and exclusions apply). Appointments are preferred. Patients without appointments may be seen depending on the severity of the problem. Urgent care cases always take priority.
An ambulance may be summoned for acute medical emergencies by dialing 911. State the condition of the person and the exact location. If you are in a residence hall, a staff person should be notified at once.
For emergencies, call or go to one of the following hospital emergency rooms, open 24 hours daily:
- RECOMMENDED* - Tulane Medical Center: 1415 Tulane Avenue, New Orleans, LA 70112
- Ochsner: 1514 Jefferson Highway, Jefferson, LA 70121
- Ochsner Baptist: 2700 Napoleon Avenue, New Orleans, LA 70115
- Touro: 1401 Foucher Street, New Orleans, LA 70115
*We suggest students use the Tulane Medical Center when possible. Any expenses incurred as a result of medical care obtained off-campus (regardless of hospital), including ambulance service, are your responsibility.
Follow-Up After Emergency Care for SHIP Users
Students with Tulane’s Student Health Insurance Plan (SHIP)who require follow-up care after an emergency room visit must make an appointment and visit a provider at The Health Center for a referral prior to receiving care in the community.
MENTAL HEALTH EMERGENCIES
Tulane's CAPS for Counseling Services offers a 24/7, confidential phone support for any student in need. Call The Line, 24/7, at 504-264-6074.
It is always recommended that students call the clinic to schedule an appointment for service. However, CAPS always has a counselor available for students in times of an urgent situation/emergency during regular clinic hours.
Medical Care After Hours
If your problem is not a critical emergency but you need assistance, choose one of the following options:
- 24-Hour Nurse Advice and Health Information
- Call or go to a private physician of your choice.
- If you live in a residence hall, consult a staff person (Resident Advisor, Community Director, any HRL Staff).
- Call or go to one of the following clinics:
THE ZIKA VIRUS
In recent days, you may have heard news about the spread of the Zika virus. The World Health Organization (WHO) declared the Zika virus a global health emergency. The U.S. Centers for Disease Control and Prevention (CDC) issued a Travel Health Notice for travelers to specific countries (referred to as Zika-Affected Country). The CDC Notice is an alert level 2 that advises travelers to a Zika-Affected Country practice enhanced precautions. The CDC website contains an up-to-date list of Zika-Affected Countries.
Tulane will continue to closely monitor the status of the Zika virus and provide information updates as needed. For Tulane's full Zika Virus Message click here.
What to do if you have a needle stick or sharp object injury (Bloodborne pathogen exposure)
If you have any emergency related to blood-borne pathogen exposures, please download this BBP exposure packet. If you have any other questions about BBP emergencies, please visit our 'Especially For' page and find the area labeled School of Medicine Students.
Concerned about a Student?
The Office of Student Resources & Support Services (SRSS) assists students with identifying and connecting to a variety of both University and off-campus resources. We have worked to create strong relationships with a variety of community mental health providers, as well as resources for victims of assault, sexual misconduct, violent crimes, and relationship violence. SRSS provides a 24/7 professional staff on call for urgent situations and can be reached by calling (504) 920-9900 or by completing an online form at tulane.edu/concerns.